Customer Service Assistant (Games)

HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Games Host) to join our vibrant team.

We like to do things differently here at HB Leisure, we don't just open doors to a career in the leisure industry, and we also offer the opportunity to travel the globe to experience working in our other incredible locations! 

If a desk isn’t for you, then you are for us, so why don't you join us working in a fun theme park environment and develop skills that will be recognised throughout your career!

As a Customer Service Assistant (Games Host), you will be responsible for running our skill games whilst delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games!

In return we will offer you:

• Competitive rates of pay
• Daily Bonus Scheme
• Flexible working hours
• Recommend A Friend Bonus (Subject to T&C's)
• Winter Opportunities between your Seasonal Contract
• Discounts to hundreds of tops retailers
• Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
• Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations 

Person Specification:

• Great customer service, communication skills and a positive, outgoing personality
• Honest, reliable and a responsible individual with strong work ethic
• Are able to offer good availability on weekdays and weekends (including bank holidays)
• Be able to follow instructions and comply with all company standards
• Have reliable transportation – due to the locatio

  Working for HB Leisure is a great place for a first-time job seeker or a place to build an exciting career. Our employees are empowered to provide great service through cross-training in a variety of different positions. Many of our managers were promoted from within!  At the heart of our success is Great Games, Great Prizes and Great People. 

  Are you looking for a FUN and rewarding job?  Are you interested in meeting people from all over the world and gaining skills that will last a lifetime? Then HB Leisure is the place for you!

  We are all about providing memories that will last a lifetime. That’s where you come in. At HB Leisure, our team members make that happen by providing exceptional guest service with a smile. 

  We take pride in offering fun jobs that reward you with daily bonus potentials! We offer the best jobs for team members because we want you to enjoy working for us. When you’re having a great time, our guests are having a great time. 

   We are looking for GAMES OPERATORS 

   Working at HB Leisure, you will have access to amazing perks to include

• Flexible schedules
• Career advancement and promotion opportunities.
• FREE park admission and discounts
• Interact with people from all over the world
• Referral bonuses - work with your friends

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  Essential Job Functions

• Work various games of chance and skill throughout the park. 
• Interact with guests and entice them to play a game, explaining the rules of the game, handling payment and giving out prizes.
• Maintain cleanliness and appearance of games unit and surrounding area.
• Follow park policies and procedures, including those related to safety and emergency situations.
• Visual merchandising of stock to increase interest and excitement and maintaining inventory of prizes
• Gain skills, knowledge, and experience that will benefit your future. 

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   Physical Requirements and Work Environment

• Must be able to lift and/or carry objects weighing up to 20 pounds
• Must be able to stand, bend, kneel, reach, push/pull, walk and squat
• The work environment includes lights, moving mechanical parts, loud noises and work in outdoor setting to include heat and cold weather.

• Qualifications

• Ability to work and interact with people from diverse backgrounds.
• Good judgment and commitment to safety.
• Excellent customer service skills
• Energetic and enthusiastic personality
• Ability to handle job stress and interact effectively with others, including guests and co-workers
• Availability to include weekdays, weekends, evenings, and holidays. 

•  HB Leisure (HBL) is the world's leading attraction partner skill games and amusements. Established in 1927, HBL operates in over 150 sites and in 25 countries across the globe. 

   Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.  HB Leisure is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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